Refund policy
Return & Refund Policy
Thank you for shopping with Valorie Beauty. We want you to love your purchase, but if you are not completely satisfied, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible, items must be unused, in the same condition that you received them, and in the original packaging.
For hygiene and safety reasons, opened or used cosmetic products cannot be returned.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment within 5–10 business days.
Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged upon arrival.
If you need an exchange, please contact us at support@valoriebeauty.com with your order number and photos of the product.
How to Start a Return
1. Contact us at support@valoriebeauty.com with your order number.
2. We will provide you with instructions for returning your product.
3. Please do not send your purchase back without contacting us first.
Questions?
If you have any questions about our return & refund policy, contact us at: