❓ FAQ

💬 Frequently Asked Questions

1. How long does shipping take?

Orders ship directly from our US warehouses and typically arrive within 3–7 business days (US only).

2. Do you offer free shipping?

Yes — shipping is always free, with no minimum purchase required.

3. Are your products cruelty-free?

Absolutely. All Valorie Beauty products are 100% cruelty-free and never tested on animals.

4. Can I return a product?

We accept returns for unused, unopened items or if a product arrives damaged or incorrect.

For more details, please visit our Shipping & Returns page.

5. How can I contact you?

You can reach us anytime at support@velorabeauty.com 

Our support team is always happy to help! 💌